Hampton Inn Visalia - Visalia, California

Dorota

Dobry hotel. Czysto. Dobre śniadania. Woda kawa i herbata dostępna cały dzień. Położony tuż przy przystanku komunikacji miejskiej.

Abe H

With the Hilton App no need to visit the front desk upon arrival, just go right to your room and no plastic keys to carry. The nicest surprise was the outdoor hot tub was open in the winter and nicely heated. The breakfast was standard fare but suitable. Beds were very comfortable.

Tom L

It looks and feels fairly new, or renovated. Furnishings are comfortable and in good shape. Standard room has a big sofa style seat, king bed and work desk. But TV was inoperable with many channels unavailable. Breakfast was the usual wet eggs, microwaved sausages, etc. Receptionist was neither warm or welcoming. Location is convenient, on a one way highway but there's a lot of noise from the road. If you're visiting the national parks, this hotel might be acceptable choice but it's still an hour drive to the park entrance. On weekends they blast mariachi music from the pool so bring some ear plugs and sleep aids.

Brett Cameron-Walker

We used this hotel as a base camp heading into the national park. Well location just off of the main roads.

Again very baffled as the logic of all disposable utensils and plates. Why can't you re-use?

Joyce N

I was pleasantly surprised by how clean this hotel was and the great customer service. I’ve stayed at many Hilton brand hotels and have bookmarked this location for when I am back in the area. If you are looking for a hotel near Sequoia National Park I would highly recommend this hotel. We originally booked an Airbnb that was 15 minutes to the national park and it was a complete nightmare (power outages and no water). Despite the 50-60 minute drive from this hotel to the national park, it is well worth it. There are plenty of shops and restaurants near the hotel (check out downtown Visalia restaurants).

Bonus: The breakfast was great! Crispiest waffles I’ve had at a Hampton Inn hotel.

Ben D

Overall, it feels quite old and outdated. The elevator doesn’t work well—you have to press the button in just the right way for it to function. The restaurant’s food selection and quality were also below average compared to most other Hampton Inns we’ve visited.

The fitness center, while having the basic equipment, felt cramped and the machines were a bit old. On the positive side, the location is convenient, close to the highway and major roads. However, on the third floor where we stayed, there was a strong, unpleasant smell coming from the air conditioning, which clearly needs cleaning.

The room itself was clean, and it’s pet-friendly, which is a plus. I’m leaving this feedback in hopes that management will address some of these issues, especially the air conditioning odor, as it greatly impacts the experience for guests throughout the floor.

Ghostwheel

I have stayed at this hotel for year and in the past was always pleased. This time however, something is off and I acknowledge that it might be me visiting for the first time needing an ADA room, but still something off.||Pros:|Room is clean and big enough|It checks the ADA boxes even if those boxes are not useful in the slightest.||Cons:|Huge TV where I can watch sports, Discovery or HGTV. Maybe HBO, but that channel would not come in for me. If there is something else|available it's not on the menu, nor is it explained anywhere. No easy way to hook up an HDMI from a computer or cast.If you like sports, you are good.|If you want to see their "directory" you have to scan in a QR code. Con for me, I don't DO QR codes. A lot of people don't.|Housekeeping with a weird repetitive knock who do not answer you when you ask "Who is it?"|BIG ONE: The button on the elevator on the first floor was broken, You literally had to push it 20 times or bang it one hard to get it to call the elevator.||ADA issues:|Shower head in the bathtub is squished into the back corner on the opposite side from the seat. It is not adjustable to spray backwards. There is no place to hang it closer to the seat. You cannot reach it from the seat. The water pressure is so low it took 18 minutes to rinse shampoo out of my hair (no water savings if you use 1/4 of the water but need to run it for 6 times the amount of time)|Door to room is auto close.Just try getting into your room with an electric wheelchair and anything in your free hand (like an ice bucket)|Bathroom door goes to the fully open position if you open it enough to get in and let go so you can pass through the threshold. You have to grab the door and back into the bathroom to close the door.|No hook or rack for a towel next to the tub enclosure. Towels are above the toilet and that has space for a wheelchair between the toilet and the tub enclosure wall.|Refrigerator. Door where fridge is stored opens one way, Fridge opens the opposite way. You have to go in feet first or back first to access the fridge because neither door opens past 95 degrees.|Ice bucket on the bottom shelf. I almost could not reach it.|Breakfast area had zero places at a table for a wheelchair. Every spot was filled with a chair.|Minor: Elevator is barely big enough for my wheelchair and the wagon I need to carry my things. ||Leaves me scratching my head:|Person who checked me in was lovely, I did not get her name but she was very nice. No bottled water offered, though, which is supposedly a "benefit" of being a silver or higher member.|Day desk person the next day was not rude, but not nice and polite, either. Zero customer service skills. It's like he was just holding a place until someone who knew what they were doing came back. But maybe it was just the specific interaction I witnessed.|No butter for toast, at least none I could see.|I didn't see any warning that there would be feather pillows. Some people (My friend who was supposed to come with me, for example) are allergic. I could have missed that somewhere.||I used to love this hotel, I'd been staying here when in the area since 2010. And again some was the ADA thing, because ADA doesn't mean accessible even though they want you to believe it does. But the housekeeping who didn't answer when I said who is it (then insisted they did), the interesting day front desk person, the breakfast room being off, the broken elevator button all just left be feeling like the hotel is not what it used to be. Might still be great for anyone who isn't ADA in this particular room and has never been here before.

Anji Cai

I am a hilton diamond member. When i checked in , hotel assigned me a room right facing the elevator. (I have worked in Hotel industry for over 10 years, and this spot is definitely the least desirable room for any guests who wanna get a good sleep.) i am a light sleeper. I did not even open the door, i went back straight to front desk, and required a room change. Without check the system or any effort, front desk told me there is no other availability other than an accessible double queen. I have no other option but to take it. And after we entered the accessible room, air conditioner was not working properly and the drainage was clogged. I went back to front desk asking for any availability for the coming dates, without any trying or check their system again, she responded with “No, there are nothing available.” I tried the second day, same response same attitude. I guess this hotel is too busy to offer some reasonable service even for Diamond members. This hotel is not able to accommodate the room change for a continuous 3 days and certainly can’t care less about the guests.